Postcodes covered: L32, L33
If your stairlift in Kirkby has broken down, call us and we will put you through to an independent engineer who covers L32 and L33. Tell us the make and what the lift is doing, and the engineer will diagnose the fault and explain the cost before any work is done.
Kirkby homes and their staircases
Kirkby was developed rapidly in the 1950s and 1960s to rehouse families from Liverpool, so much of its housing is post-war: semis, terraces and some flats and maisonettes, with newer homes and bungalows built since. Areas such as Northwood, Tower Hill, Westvale and Southdene each have their own mix.
Most post-war houses have straight staircases, often fairly steep, which suit straight stairlifts. These are usually simpler to repair than curved lifts. If your home has a turn in the stairs, see curved stairlift repair.
The faults we hear about
- Battery problems. A lift that runs slowly, stops partway or beeps when parked often has worn batteries. Most lifts use two 12V batteries that typically need replacing every few years. Read about stairlift battery replacement.
- Beeping or flashing lights. Some beeps mean the lift is not charging or the seat is not locked. Others are fault codes. See our stairlift beeping guide.
- Remotes not working. Try fresh batteries in the remote first.
- Worn seat, footrest or safety edges. These can stop the lift as a safety precaution and need an engineer to adjust or replace.
Keep it running with a service
Manufacturers generally recommend servicing a home stairlift at least once a year. A service can find worn parts before they cause a breakdown. See stairlift servicing.
No longer needed?
If a stairlift is no longer needed, we can pass on enquiries for stairlift removal.
Brands and council lifts
The engineers we work with repair Stannah, Handicare, Acorn, Brooks, Otolift and TK Home Solutions lifts. We are independent and not linked to any manufacturer. If Knowsley Council, a housing provider or a manufacturer warranty covers your lift, contact them first.
Looking after stairlift batteries
Batteries are the part that most often needs replacing, and a little care can help them last longer. Most stairlifts use two 12V batteries that are charged whenever the lift is parked on a charging point.
The best thing you can do is keep the lift on charge whenever it is not in use. Leaving it parked part-way up the stairs, or switched off at the mains, lets the batteries drain, and repeatedly running them very low shortens their life.
If you are going away for a while, check the manual for advice, as some models have specific guidance. When the batteries do start to fail, you will usually notice slower travel, more beeping or the lift stopping before the end of the rail. Replacing them is a routine job for an engineer, who will also check the charging system to make sure the new batteries are charged properly.
Streets and neighbourhoods we cover
We take enquiries from across Kirkby (L32, L33), including Northwood, Tower Hill, Westvale, Southdene and the streets around Kirkby town centre.
Nearby areas
We also cover Maghull, Walton, West Derby and Huyton. See all areas we cover.
Nearby areas we cover
Frequently asked questions
Do you cover all of Kirkby?
Yes. We take enquiries from across L32 and L33, including Northwood, Tower Hill, Westvale and Southdene.
My stairlift is slow going up. Is it the batteries?
Often, yes, but not always. An engineer can test the batteries and charging system. See our battery problems guide.
How much does a repair cost?
As a guide, Checkatrade puts typical Liverpool-area stairlift repairs at around £95 to £162, before parts. See our cost guide.
Is it safe to use my stairlift if it is beeping?
If it keeps beeping, shows an error code or behaves unusually, stop using it and get it checked.
Request a call-back
Tell us about your stairlift
Tell us what's wrong and a local stairlift engineer will call you back. No obligation.